A POTENTIAL 250,000 CUSTOMERS
The Explore Pass program will run until June 30, 2021. During that time, guests of d3h Hotels will be made aware of Explore Pass through our awesome Front Desk staff and through our Travel Agent Partners. We are choosing 2 Travel Agencies to partner with in each city across the prairies in hopes that they will sell our Explore Pass packages.
To encourage guests of our hotels, as well as members of the community, to support local. We believe locally owned businesses need a boost during this economic downturn and we want to be part of the solution to helping our communities thrive while providing our guests with amazing experience options.
IT'S FREE TO JOIN
We've provided a unique opportunity for local businesses to join us and promote exciting attractions, restaurants and more. It's free for Explore Pass partners to join and they gain access to lots of extras including training guides for their staff, social media and their own page on ExplorePass.ca.
d3h Employees FAQ
Explore Pass Partner Information
From an Explore Pass Partner perspective, how does the program work?
We would encourage you to read through the FAQ section on the Explore Pass Partner page to understand exactly what businesses are required to do.
What is an Explore Pass Partner?
An Explore Pass Partner is a business that has partnered with us and created an offer on ExplorePass.ca.
What training is available for Explore Pass Partners?
Partners have access to a one page training guide for their staff. It provides information on how to redeem the Explore Pass at their business location.
Explore Pass Guest Information
From a guest's perspective, how does the Explore Pass Program work?
We would strongly encourage you to read through the FAQ section for guests on this website. It will provide you important information on the program.
Explore Pass d3h Employees FAQ
When does the Explore Pass program end?
Explore Passes will be available for purchase at the Front Desk of any d3h Hotel starting October 9, 2020.
When I sell an Explore Pass at the hotel, what do I need to do?
In Opera, post transaction code 2077 Explore Pass. This will post the amount of $27.
What if a guest wants more than 1 Explore Pass?
You can sell up to 5 Explore Passes at a time to one guest.
Who can buy an Explore Pass?
Anyone can purchase an Explore Pass. They don't need to be guests of the hotel.
What marketing is available for the program?
You will have various marketing at your property:
What if a guest/friend has a business and wants to be an Explore Pass Partner?
Great! Just let them know to visit www.ExplorePass.ca/partner to get detailed information and to join the program. Everyone is welcome!
What information is on an Explore Pass?
The Explore Pass is broken up into 3 sections:
When I sell an Explore Pass Package directly at the hotel, what do I do?
An Explore Pass Package includes a room at the hotel PLUS 1 Explore Pass.
When an Explore Pass Package is purchased online, what do I do?
The reservation will have the correct rate information. Rate Code LD50 should appear and this is your cue to give the person an Explore Pass at check in.
What if a guest wants to stay multiple nights with an Explore Pass Package?
Guests can receive an Explore Pass per night they stay at the package rate.
++ d3h Employee's Training Guides ++
We highly suggest printing the enclosed Training Guides to understand the program and how to administer it.
Explore Pass Travel Agent FAQ's
Who are Explore Pass Travel Agent Partner's?
We will be partnering with local travel agencies (a maximum of 2) per city across SK, AB and MB.
What incentive will they receive to become a Partner?
They will receive access to a website with direct booking links to our Explore Pass Packages for every hotel.
How will I know if a reservation comes in from a travel agent?
How the travel agent books the room is no different than how a regular guest booking online would book a room.
d3h Hotels has created Explore Pass in which we've partnered with local attractions, restaurants and more in cities where our hotels are located.